NHS Shropshire, Telford and Wrekin wants to support people to access the right services and understand how to make the right choice.

With Accident and Emergency (A&E) and urgent care services under significant pressure this winter, it is more important than ever that patients seek treatment in the right place.

This year, the number of people visiting A&E at either the Royal Shrewsbury Hospital or the Princess Royal Hospital, Telford is significantly higher than previous years. Around half of people who visit A&E could have been treated at another service where they would be seen more quickly than at A&E.

A survey has been launched to help the NHS gain a better understanding of public awareness of the range of urgent and emergency services available to them, and how they choose to access care.  This insight will enable the NHS to support people to make the best choices about how and where to access the help they need.

To complete the survey please click here

The survey will remain open until midnight on Saturday 31 December 2022.  Paper copies of the survey can be obtained by emailing stw.communications@nhs.net or telephoning us on 01952 580300.