Shropshire, Telford and Wrekin Falls Emergency Service Pilot Project

NHS Shropshire, Telford and Wrekin, Shropshire Council and Telford & Wrekin Council have been working together to develop a pilot programme to support people across the county who are at risk of falls or have fallen and need a response service.

Every month around 850 people who have fallen are conveyed to hospital by ambulance, but do not all need to be admitted.

The programme aims to prevent people who fall each month from attending the emergency department by providing a first response service following a call to 999 to get them up from where they have fallen, ensure they are safe and well and supported to remain at home if this is best for them.

This service started at 7am, Monday 6 February and will continue until the end of March 2023.

In addition, the programme aims to increase the number of people accessing postural stability (falls prevention) programmes by at least 10% by the end of March 2023, which will improve the health and wellbeing of individuals, giving them confidence to live their best life.