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Prescription Ordering Direct Public Survey
Prescription Ordering Direct (POD) Public Survey
Shropshire Telford and Wrekin ICB Prescription Ordering Direct team currently provides prescription ordering services for patients on behalf of their GP Practice.
We are currently conducting a review of our services to understand what works well for our patients, and what we could be doing better.
We’d be very grateful if you could please spare a few minutes to complete the survey below, which should take no longer than five minutes to complete.
Thinking about your most recent prescription request using POD, how did you request your prescription?
Click to drop down...
Using the Webform
Email
By Telephone
How accessible was the form and online process for you?
Click to drop down...
Very Accessible
Relatively Accessible
Relatively Inaccessible
Very Inaccessible
is there anything that could be improved?
To what extent would you agree with the following statement: I was happy with the customer service I received over the telephone
Click to drop down...
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
How likely would you be to recommend this service to a friend or family member?
Click to drop down...
Very likely
Likely
Unlikely
Very Unlikely
Did you experience any issues when placing your order via the POD team?
Click to drop down...
Yes
No
Please explain what issues you faced..
Is there any other feedback that you would like to provide?
Page last updated 21 August 2024
